Product Guarantee

 ... the difference is inside
When it comes to acquiring a new upholstered furniture, the design and comfort are important aspects, but they are not the only ones. Possibly it is the most lived furniture in your home, for this reason we must give importance to the materials used in its manufacture which should be of high quality and durable over the years. We recommend that, when making your purchase, you value comfort and price in relation to the product guarantee period. The guarantee period is an unequivocal sign that top quality materials have been used when manufacturing the piece of furniture.

Atemporal Guarantee Periods:
  • Structure: 5-15 years or lifetime warranty, depending on the model. 
  • Suspension system: 5 or 15 years warranty, depending on the model. 
  • Arm or back cushions**: 2 or 5 years warranty, depending on model. 
  • Seat cushions*: 2, 5 or 10 years warranty, depending on the model. 
  • Design, development and full production in our factory. 
  • All raw materials are top quality, selected and tested.


All these guarantees are well above what Spanish legislation requires. 

In general, unless expressly stated in other terms, all products are guaranteed by manufacturing defects for a period indicated on this website according to model and design. To demand the guarantee, it is required to activate it through this website within a maximum period of 90 days from the date of purchase.        

    

ACTIVATE PRODUCT GUARANTEE REGISTRATION

Once the attached information has been verified, we will send your a Guarantee Certificate to the email indicated.

*At Atemporal we treat the information you provide in order to provide the requested service. The data provided will be kept as long as the commercial relationship is maintained or during the years necessary to comply with legal obligations. The data will not be transferred to third parties except in cases where there is a legal obligation. You have the right to obtain confirmation about whether Atemporal is treating your personal data, so you have the right to access your personal data, rectify inaccurate data or request its deletion when the data is no longer necessary.